Applies toEUDEAT

GDPR for International Customers: Territorial Scope (Art. 3)

TL;DR

  • Art. 3 GDPR: marketplace principle — the GDPR applies where goods or services are offered to people who are in the EU, regardless of where you are established (presence counts, not nationality)
  • EU representative under Art. 27 is mandatory for providers without an EU establishment to which Art. 3(2) applies — exceptions under Art. 27(2)
  • Cookie banner: serve the banner variant according to the visitor's location (geo-IP) — a practical recommendation for multi-jurisdiction compliance
  • Third-country transfer: is there an adequacy decision for the recipient country? If not — standard contractual clauses 2021/914 plus a transfer impact assessment (recommended by the EDPB, recommendations 01/2020); the safeguard belongs in the record of processing activities (Art. 30(1) GDPR)
  • UK: check that the adequacy decision still applies before every transfer (section 3)
  • Privacy notice in your customers' languages, typically English alongside German for Germany and Austria (choice of language: practical recommendation) — mandatory content under Art. 13 GDPR
  • DPF status as at 17 August 2026: Decision (EU) 2023/1795 in force, appeal against T-553/23 pending before the CJEU (C-703/25 P), not yet decided — check again before new transfers
  • USA: the adequacy decision only covers recipients certified by name under the DPF — otherwise standard contractual clauses 2021/914 plus a transfer impact assessment
  • Assess terminal-equipment consent separately: § 25 TDDDG in Germany, § 165 TKG 2021 in Austria
  • Fine range: up to EUR 10 million or — in the case of an undertaking — up to 2 % of the total worldwide annual turnover of the preceding financial year, whichever is higher, for Art. 27, 28, 30 (Art. 83(4) GDPR)
  • Deadlines and thresholds: data subject requests within one month, extendable by two (Art. 12(3) GDPR); notification of a personal data breach where feasible within 72 hours (Art. 33(1) GDPR); data protection officer in Germany as a rule from 20 persons constantly engaged in the automated processing of personal data (§ 38(1) sentence 1 BDSG), in Austria with no headcount threshold (Art. 37(1) GDPR)
  • Order of assessment in eight steps — the order is a practical recommendation, the obligations themselves are statutory

Main article: Third Country — glossary — the term and scope of 'third country' under Chapter V GDPR.

1. Art. 3 GDPR marketplace principle

The GDPR applies as soon as one of the connecting factors in Art. 3 is met — where the company is established does not decide the question. The table below sets out which three connecting factors these are, together with the references. What matters under Art. 3(2) GDPR is that the data subjects are in the Union — not their nationality. Non-EU citizens who are in the EU are therefore covered; EU citizens outside the EU, by contrast, are not covered merely because of their nationality.

Connecting factorReference
Establishment in the EUArt. 3(1) GDPR
Offering goods or services to data subjects in the UnionArt. 3(2)(a) GDPR
Monitoring the behaviour of data subjects, as far as their behaviour takes place within the UnionArt. 3(2)(b) GDPR

Which follow-on obligations hang on applicability — representative, record, deadlines — is set out in section 8.

2. US recipients: what the GDPR requires — and what applies alongside it

For US recipients the GDPR requires the same as for any other third country: a documented basis for the transfer — an adequacy decision or standard contractual clauses (section 6). Alongside this, state-level data protection laws apply in the USA: as at the first version (2 May 2026), besides California, states including Virginia, Colorado, Connecticut and Utah had their own data protection laws; in the editors' assessment, the Californian law (CCPA/CPRA) is the strictest. This has no bearing on whether the GDPR applies — that is governed solely by Art. 3 GDPR. Whether a state law also applies to you is determined by that law's own scope — assess it separately for each state in the law itself. The substantive comparison of the CCPA and the GDPR is set out in the glossary article CCPA vs. GDPR.

On the GDPR side, the only US-specific point is the basis for the safeguard: for the USA, as at the documented status of 2 May 2026, the EU-US Data Privacy Framework provides an adequacy decision, but it only covers recipients certified by name; if the recipient is not certified, the standard contractual clauses 2021/914 together with a transfer impact assessment provide the basis. The related evidence — record entry, third-country notice, data processing agreement — is the same for every third country and is set out in section 6, with the order of work in section 7. A missing third-country notice for US tools is among the common errors in the record of processing activities: so start by checking your US tools — newsletter distribution, web analytics, CRM, video conferencing — to see whether they are marked in the record as third-country recipients and whether the privacy notice contains the information required under Art. 13(1)(f) GDPR.

3. UK recipients: assess and date the basis for the transfer

For UK recipients you need a documented basis for the transfer; Brexit changes nothing about the applicability assessment under Art. 3. As at 17 August 2026: post-Brexit the UK GDPR is a GDPR clone, the Data Protection Act 2018 supplements it, and for the United Kingdom the adequacy decisions (EU) 2021/1772 (GDPR) and (EU) 2021/1773 (Directive (EU) 2016/680) apply as amended by amending decisions (EU) 2025/2574 and (EU) 2025/2571 of 19 December 2025; both now expire on 27 December 2031 unless they are extended. Check that they still apply before every transfer, following the practical recommendation below.

Practical recommendation: call up the EU-UK adequacy decision on EUR-Lex or via the European Commission's data protection page (sources block), check in the text of the decision whether and until when it applies, and record the result together with the safeguard in the record of processing activities (Art. 30(1) GDPR) — the date of the check and the version checked are practice fields here. If the decision does not provide a basis, rely on the standard contractual clauses 2021/914 in line with section 6. Until your assessment result is documented, do not make any new transfers to the UK without one of the safeguards from section 6.

4. Other third countries (including Asia): determining the basis for the transfer

For recipients in Asia and in all other third countries, a single question decides the safeguard: is there a Commission adequacy decision for the recipient country? The table below takes the most common findings through to the document you then file; the last row additionally covers the case of processing on your behalf.

FindingWhat you documentReference
Adequacy decision for the recipient country in placeAdequacy decision in the safeguards column of the record of processing activities (evidence as per section 6)Art. 30(1) GDPR
USA: adequacy decision in place as at the documented status of 2 May 2026, but only effective for certified recipientsCheck certification by name for each recipient — evidence as per section 6Implementing Decision (EU) 2023/1795
No adequacy decision for the recipient countryIncorporate standard contractual clauses 2021/914 into the contract, prepare a transfer impact assessment as per section 6 (recommended by the EDPB, recommendations 01/2020)Implementing Decision (EU) 2021/914
Recipient processes personal data on your behalfData processing agreement with the mandatory statutory contentArt. 28(1) and (3) GDPR

As at 2 May 2026, the national data protection laws in Asia — Singapore PDPA, Japan APPI, China PIPL — are similar to the GDPR but differ in their design. That does not change your basis for the transfer: what matters remains which of the first three rows applies to your recipient; the fourth row is added where the recipient processes data on your behalf. What local law additionally requires of the recipient is a matter for case-by-case advice in the relevant jurisdiction. The related evidence is set out in section 6.

5. Multi-jurisdiction strategy

Treat the GDPR as the strictest benchmark and depart from it only where another jurisdiction requires it: local adjustments for the CCPA and the UK GDPR, one global privacy notice with a separate section per jurisdiction. In concrete terms: for customers in third countries, assess the relevant national or state data protection law separately — for California, the comparison is set out in the glossary article CCPA vs. GDPR, for UK recipients the assessment in section 3. Within the EU this cannot be fully harmonised: for access to terminal equipment, Germany and Austria each have their own national legal basis — comparable in substance, different in the reference (§ 25(1) TDDDG and § 165 TKG 2021 respectively). The privacy notice, by contrast, follows directly from Art. 13 and Art. 14 GDPR in both countries; what differs nationally is the complaints body to be named (Art. 13(2)(d) GDPR) and the recipient categories typical for each country — in Austria, for instance, the ÖGK instead of the statutory health insurance fund in Germany. It is these two items, plus the legal basis for terminal-equipment access, that a separate section per jurisdiction should set out.

Consent for access to terminal equipment. In Germany, storing information in terminal equipment and accessing information already stored there are permitted only where the end user has consented on the basis of clear and comprehensive information; the information and the consent are governed by the GDPR (§ 25(1) TDDDG). No consent is required where the sole purpose is to carry out the transmission of a message, or where the access is strictly necessary in order to provide a digital service expressly requested by the user (§ 25(2) TDDDG). In Austria, tracking cookies require opt-in consent under § 165 TKG 2021.

Complaints body in the privacy notice (Art. 13(2)(d) GDPR): in Germany, the authorities competent under Land law supervise non-public bodies (§ 40(1) BDSG); for the federal public bodies, the Federal Commissioner for Data Protection (BfDI) is competent (§ 9(1) BDSG). In Austria it is the Austrian Data Protection Authority (Datenschutzbehörde) (§ 18(1) DSG).

Practical recommendations, not statutory requirements: serve the banner variant according to the visitor's location (geo-IP) and document the applicable reference for each jurisdiction — § 25(1) TDDDG in Germany, § 165 TKG 2021 in Austria. Translate the privacy notice into your customers' languages, typically English as well as the German-language versions for Germany and Austria where you sell internationally; the mandatory content itself — third-country notice and complaints body — is unaffected by the choice of language.

6. Securing third-country transfers: adequacy decision, SCCs, TIA

As a rule, transfers to third-country recipients require a documented safeguard — in practice an adequacy decision or standard contractual clauses (SCCs). For the USA, the relevant adequacy decision is the EU-US Data Privacy Framework (DPF), Implementing Decision (EU) 2023/1795, in force since 10 July 2023; it replaces the Privacy Shield struck down in 2020 and is effective only for recipients that are themselves certified and recertify annually. So check certification for each recipient by name in the list on dataprivacyframework.gov, not on the basis of the provider's marketing. What has to be documented by law is the safeguard itself (Art. 30(1) GDPR). Practical recommendation: also record the certification status, the date of the last recertification and the date of your own check in the same column, and repeat the check before every new transfer.

Up to three items of evidence arise for each third-country recipient, regardless of which safeguard applies: the entry with the safeguard in the record of processing activities (Art. 30(1) GDPR), the third-country notice in the privacy notice (Art. 13(1)(f) GDPR) and — where the recipient processes data on your behalf — the data processing agreement (Art. 28(1) and (3) GDPR). Processors record their own third-country transfers, including the documentation of appropriate safeguards, in their own record (Art. 30(2)(c) GDPR).

The overview below reflects the status documented by our sister article 'Schrems II + DPF Update 2026' as at 2 May 2026. It is not an update to the editorial status of this article.

Date / statusEventReference
10 July 2023EU-US Data Privacy Framework enters into force, replacing the Privacy Shield struck down in 2020Implementing Decision (EU) 2023/1795
3 September 2025The General Court dismisses the Latombe action against the DPF; the DPF formally remains in placeGeneral Court T-553/23
31 October 2025Latombe lodges an appeal before the CJEUAppeal against T-553/23
03/20262,870 DPF-certified US companies, of which 134 are German subsidiariesdataprivacyframework.gov

If the US recipient is not DPF-certified, the standard contractual clauses 2021/914 together with a transfer impact assessment (TIA) provide the basis. Its minimum content, as our practical recommendation: categories of data and categories of recipients; possible access by US authorities (FISA 702, EO 12333, CLOUD Act); an assessment of whether particularly sensitive data are affected; encryption at rest and in transit; key control held by the controller or by the provider; additional technical and contractual measures; residual risk assessment. Where the transfer relies on the adequacy decision — under the DPF, that is, to a certified recipient — EDPB recommendations 01/2020 require no further assessment steps, but they do require continuous monitoring of whether the decision has been revoked or invalidated (para. 19); keeping a TIA as a fallback under the DPF as well is our practical recommendation, not an obligation under the decision. For special categories under Art. 9 GDPR we recommend not locating the processing in the USA. Where that cannot be avoided, also document in the TIA the EU region enforced at the provider, encryption at rest and in transit with key control held by the controller, and a separate residual risk assessment for the category of data concerned (practical recommendation).

7. Order of assessment for international customer relationships

Work through the assessment from the inventory to consent — that way third-country transfers are captured systematically instead of surfacing only in a supervisory authority enquiry. The order is a practical recommendation; the references in the right-hand column are the applicable legal bases in each case, not deadlines set by us.

StepCheck pointReference
1Record processing operations and recipients, marking third-country recipients separatelyArt. 30(1) GDPR
2Assess applicability for each offering: establishment, offering, monitoringArt. 3(1), Art. 3(2)(a) and (b) GDPR
3Determine and document the legal basis for each processing operationArt. 6(1) GDPR · Art. 5(2) GDPR (documentation)
4Assess the need for a representative in the Union, including the exceptionsArt. 27(1) and (2) GDPR
5Document the transfer safeguard for each third-country recipientArt. 30(1) GDPR · Implementing Decision (EU) 2023/1795 · Implementing Decision (EU) 2021/914
6Conclude a data processing agreement with every processorArt. 28(1) and (3) GDPR
7Include the third-country notice and the complaints body in the privacy noticeArt. 13(1)(f), Art. 13(2)(d) GDPR
8Assess consent for terminal-equipment access separately for each jurisdiction§ 25 TDDDG (Germany) · § 165 TKG 2021 (Austria)

On step 1: the exception in Art. 30(5) GDPR applies only cumulatively — fewer than 250 employees AND no risk to the rights and freedoms of data subjects AND no regular processing AND no special categories under Art. 9 or criminal-law data. The official wording refers to 'a risk', not to a high risk. On step 4: if you have designated a representative, our practical recommendation is that their contact details also belong in the privacy notice (section 8).

8. Representative under Art. 27 — and the obligations that come with it

Under Art. 27(1) GDPR, a representative must be designated in the Union where there is no establishment in the EU and Art. 3(2) applies. Exceptions under Art. 27(2): occasional processing only, without large-scale Art. 9/10 data and without a likely risk, as well as public authorities and public bodies. A representative in a third country — in the USA, for example — does not satisfy this obligation; the provision requires a representative in the Union. In practice, the designation is frequently made through a law firm. Practical recommendation: appoint the representative in writing and state their contact details in the privacy notice.

With applicability come the remaining GDPR obligations. The record of processing activities is expressly maintained by 'each controller and, where applicable, the controller's representative' (Art. 30(1) GDPR). Requests from data subjects must be answered without undue delay and at the latest within one month, extendable by two months (Art. 12(3) GDPR). Personal data breaches must be notified without undue delay and, where feasible, within 72 hours, unless the breach is unlikely to result in a risk to the rights and freedoms of natural persons (Art. 33(1) GDPR). In Austria, the obligation to designate a data protection officer follows directly from Art. 37(1) GDPR with no additional headcount threshold; in Germany, the threshold of, as a rule, at least 20 persons constantly engaged in automated processing is added (§ 38(1) sentence 1 BDSG). Irrespective of the number of persons, the obligation also arises in Germany for processing operations subject to a data protection impact assessment under Art. 35 GDPR, as well as for commercial transfer, transfer of anonymised data, or market and opinion research (§ 38(1) sentence 2 BDSG).

Infringements of the obligations in Art. 25–39 GDPR — including the representative under Art. 27, the data processing agreement under Art. 28 and the record under Art. 30 — are subject to administrative fines of up to EUR 10 million or, in the case of an undertaking, up to 2 % of the total worldwide annual turnover of the preceding financial year, whichever is higher (Art. 83(4) GDPR). For infringements of the principles of processing, the conditions for consent and the rights of data subjects, the range is up to EUR 20 million or 4 % (Art. 83(5) GDPR).

Frequently asked questions

When does the GDPR apply to US customers?
Where you address people who are in the Union (Art. 3(2)(a) GDPR) — what matters is their presence, not their nationality. US servers alone are not enough.
Do I need a US representative?
Not a US representative: Art. 27(1) GDPR requires a representative in the Union — needed where there is no establishment in the EU and Art. 3(2) applies. Exceptions under Art. 27(2): occasional processing only, without large-scale Art. 9/10 data and without a likely risk, as well as public authorities/public bodies. In practice: often through a law firm.
Is the EU-US Data Privacy Framework still in force?
As at 17 August 2026, yes. Implementing Decision (EU) 2023/1795 has applied since 10 July 2023; the General Court dismissed the Latombe action against the DPF (T-553/23) on 3 September 2025, and the appeal was lodged before the CJEU on 31 October 2025 (C-703/25 P); no decision of the CJEU was available as at that date. Check the status again before new transfers.
How do I check whether a US provider is DPF-certified?
Via the list on dataprivacyframework.gov, by name for the specific recipient — not on the basis of the provider's marketing. The certification must be renewed annually. As at 03/2026, 2,870 US companies were listed there, of which 134 were German subsidiaries. What has to be documented by law is the safeguard itself (Art. 30(1) GDPR). Practical recommendation: also record the certification status, the recertification date and the date of your own check in the same column.
Is DPF certification enough, or do we also need a TIA?
For a DPF-certified recipient, the adequacy decision provides the basis for the transfer: EDPB recommendations 01/2020 then require no further assessment steps, but they do require continuous monitoring of whether the decision has been revoked or invalidated (para. 19). Keeping a transfer impact assessment as an additional fallback — in particular for US sub-processors — is a practical recommendation, not a standalone obligation arising from the adequacy decision.
What applies if the US provider is not DPF-certified?
Then the standard contractual clauses 2021/914 together with a transfer impact assessment provide the basis. The TIA documents the categories of data and categories of recipients, possible access by US authorities (FISA 702, EO 12333, CLOUD Act), the sensitivity of the category of data, encryption at rest and in transit, key control, additional technical and contractual measures, and the residual risk assessment.
Do third-country transfers have to go into the record of processing activities?
Yes — controllers record them with the associated safeguards under Art. 30(1) GDPR, processors under Art. 30(2)(c) GDPR. The exception in Art. 30(5) GDPR applies only cumulatively: fewer than 250 employees, no risk to rights and freedoms, no regular processing and no data under Art. 9 or Art. 10.
Which supervisory authority supervises us in Germany and in Austria?
In Germany, the authorities competent under Land law supervise the application of data protection rules at non-public bodies (§ 40(1) BDSG); for the federal public bodies, the BfDI is competent (§ 9(1) BDSG). In Austria it is the Austrian Data Protection Authority (Datenschutzbehörde), established under § 18(1) DSG.
How quickly do we have to respond to access requests from international customers?
Without undue delay, and in any event within one month of receipt of the request (Art. 12(3) GDPR). The period may be extended by a further two months where the complexity and number of requests require it; the data subject must be informed of the extension within one month, together with the reasons.
Practitioner note: This article is practice-oriented compliance documentation, not legal advice. We are compliance specialists, not a law firm. For legally binding advice, consult an admitted lawyer.

Sources

Legal status of the sources reviewed: 17 August 2026 (EU-US Data Privacy Framework including proceedings T-553/23 and C-703/25 P, UK adequacy decisions); other sources: 2 May 2026 or the date stated in the entry

  • Regulation (EU) 2016/679 (GDPR) — German full text, EUR-Lex (As at: 2 May 2026, applicable since 25 May 2018)
  • Regulation (EU) 2016/679 — GDPR (consolidated, English) (As at: 2 May 2026)
  • European Commission — data protection main page (As at: ongoing)
  • Commission Implementing Decision (EU) 2023/1795 — EU-US Data Privacy Framework (As at: 17 August 2026)
  • Implementing Decision (EU) 2021/914 — standard contractual clauses for third-country transfers
  • Implementing Decisions (EU) 2021/1772 (GDPR) and (EU) 2021/1773 (Directive (EU) 2016/680) — adequacy of the United Kingdom, as amended by Implementing Decisions (EU) 2025/2574 and (EU) 2025/2571 of 19 December 2025 (As at: 17 August 2026)
  • EDPB, Recommendations 01/2020 on measures that supplement transfer tools to ensure compliance with the EU level of protection of personal data, version 2.0 of 18 June 2021, para. 19
  • General Court, T-553/23 — Latombe v Commission, DPF action dismissed on 3 September 2025; appeal lodged before the CJEU on 31 October 2025, Case C-703/25 P, not yet decided (As at: 17 August 2026)
  • dataprivacyframework.gov — list of DPF-certified US companies (As at: 03/2026)
  • German Federal Data Protection Act (BDSG) — official full text, gesetze-im-internet.de (As at: 10 July 2026)
  • German Telecommunications-Digital-Services Data Protection Act (TDDDG) — official full text, gesetze-im-internet.de
  • Austrian Data Protection Act (DSG), BGBl. I Nr. 165/1999 — version in force, RIS (As at: 10 July 2026, last amended by BGBl. I Nr. 50/2025)
  • Austrian Telecommunications Act 2021 (TKG 2021) — version in force, RIS

Tools & self-assessments

GDPR checklist 30 check points for data protection compliance in SMEs. Fine calculator Work out the potential fine exposure for your company. GDPR self-assessment Structured self-assessment with a maturity score and a roadmap of measures. Cookie banner audit TDDDG/GDPR review of your cookie banner with specific correction notes.